• Our support portal is currently closed. To see when our HelpDesk is open next, please take a look at our HelpDesk's Hours (https://www.geneseo.edu/cit/helpdesk) and SUNY Geneseo's Holidays (https://www.geneseo.edu/hr/hr_legal_holidays).
  
  If you would like to submit a request now, please visit CIT's Jira Service Desk (https://help.geneseo.edu/cit).

Important Messages

• Welcome to SUNY Geneseo's CIT HelpDesk Chat
  The CIT HelpDesk Chat is available when our HelpDesk is open.
  To view our HelpDesk hours, please visit https://www.geneseo.edu/cit/helpdesk
  
  If you HAVE been provided a Session Key:
  In the Session Key section, enter your Session Key, then click Submit.
  
  If you HAVE NOT been provided a Session Key:
  In the Issue Submission section, select General Computer Question, enter your name and describe your issue, then click Submit. You will be placed in a queue, and the next available CIT support person will connect with you.